Privacy Policy
We collect only what we need to fulfil your order and keep in touch — and we never sell your information.
Information we collect
When you place an order or sign up for our newsletter, we collect your name, phone number, email, and delivery address. Payment details for card orders are handled by our payment processor and never stored on our servers.
How we use it
Your information is used to process and deliver orders, send order updates, respond to your enquiries, and — if you opt in — send occasional news about launches and offers.
Sharing
We share your address with our courier partner strictly to deliver your order. We do not sell or rent your personal information to third parties.
Your choices
You can unsubscribe from marketing emails at any time using the link in every email, or ask us to delete your account data by writing to ammorecare@gmail.com.
Contact
Questions about this policy? Reach us at ammorecare@gmail.com or +92 313 5445790.
How Ammore Care protects your privacy in Pakistan
Your trust is the reason Ammore Care exists. When you shop skincare online in Pakistan with us, you share information — your name, address, phone number, and sometimes your skin concerns. This page explains, in plain language, exactly what we do with that information, how we protect it, and the rights you have over it. No fine print, no dark patterns.
What information Ammore Care collects
- Order details: name, delivery address, phone number, and email address so we can dispatch and track your parcel.
- Payment information: card details are handled directly by our payment processor and are never stored on our servers. Cash-on-delivery orders do not require any card data at all.
- Communication: messages you send through our contact form, WhatsApp, or Instagram DMs, so we can respond to your enquiries.
- Website analytics: anonymous data about how visitors use the site — pages viewed, device type, and referrer — to improve the shopping experience.
- Marketing preferences: if you opt in to our newsletter, we store your email and preferences so you receive only the updates you want.
How we use your information
Your information is used to fulfil your Ammore Care order, provide customer support, send order-status updates, respond to skincare questions, and — only if you opt in — send occasional launches and offers. We never use your data to make automated decisions that affect you, and we never send you marketing you did not ask for.
Who we share your information with
We share your delivery address with our courier partners (TCS, Leopards, M&P) strictly to deliver your parcel. We share payment data with our payment processor strictly to complete the transaction. That is it. Ammore Care never sells, rents, or trades your personal information to any third party for any purpose — ever.
How we protect your information
Our website runs on HTTPS with SSL encryption, so any information you send us on the checkout, contact form, or newsletter is encrypted in transit. Access to customer data inside Ammore Care is restricted to the small team members who genuinely need it to fulfil orders and answer messages, and we review those permissions regularly.
Your rights over your data
You can ask us to access, correct, or delete your personal information at any time by emailing ammorecare@gmail.com from the address we have on file. You can unsubscribe from marketing emails using the link at the bottom of every email. If you opt out of marketing we will still send transactional messages related to orders you have placed.
Cookies and tracking
We use a small number of cookies to keep your cart working, remember your session, and measure anonymous website traffic. You can disable cookies in your browser settings; some parts of checkout may not work as expected if you do.
Contact for privacy enquiries
Any question about this policy, or a request about your personal data, can be sent to ammorecare@gmail.com or +92 313 5445790. We reply to privacy enquiries within 3 working days.