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Customer Care

Shipping & Returns

Fast, free cash-on-delivery across Pakistan on orders over Rs. 2,500. Easy 7-day returns on unopened products.

Nationwide delivery

We deliver to all major cities within 2–4 working days and remote areas within 5–7 working days.

Cash on delivery

Pay in cash when your order arrives at your doorstep. Free COD on all orders over Rs. 2,500.

7-day returns

Unopened, unused products can be returned within 7 days of delivery for a full refund or exchange.

Shipping charges

  • · Orders below Rs. 2,500 — Flat Rs. 200 delivery fee
  • · Orders above Rs. 2,500 — Free delivery, free COD
  • · Bulk / wholesale — Contact us for custom rates

How returns work

  1. Email us within 7 days of receiving your order.
  2. Share your order number and reason for return.
  3. Our team schedules a pickup or shares a return address.
  4. Once received, refunds are issued within 5–7 working days.
Delivery guide

Skincare shipping across Pakistan — fast, free, and cash on delivery

Ammore Care ships skincare to every major city in Pakistan. Whether you are ordering a Vitamin C serum in Karachi, a glutathione cream in Lahore, sunblock in Islamabad, or a hyaluronic acid gel in Peshawar, your parcel is dispatched from our Rawalpindi / Islamabad warehouse within one working day and reaches you in 2 to 5 working days. Metro cities usually see delivery in 2–3 days; smaller towns and remote areas take 5–7 days.

Free delivery & cash on delivery in Pakistan

Orders over Rs 2,500 ship free anywhere in Pakistan, with free cash on delivery as standard. Below that threshold, a flat Rs 200 delivery charge applies. We partner with trusted couriers including TCS, Leopards, and M&P — so you can track your parcel with a real tracking number, not a message that never updates.

How to place a cash-on-delivery order

  • Add your favourites to cart and open Checkout.
  • Fill in your full name, mobile number, and complete delivery address including city and area.
  • Choose Cash on Delivery as your payment method.
  • You will receive an order confirmation on WhatsApp within a few hours.
  • Pay the courier in cash when your Ammore Care parcel arrives at your doorstep.

7-day easy returns and refunds

If a product is not right for your skin, you can return any unopened, unused Ammore Care product within 7 days of delivery for a full refund or exchange. Damaged or wrong items are always replaced free of charge — just send us a photo within 48 hours of delivery. Refunds are processed within 5–7 working days after we receive your return.

Cities we deliver to across Pakistan

Nationwide coverage includes Islamabad, Rawalpindi, Lahore, Karachi, Faisalabad, Multan, Peshawar, Quetta, Sialkot, Gujranwala, Hyderabad, Bahawalpur, Sargodha, Abbottabad, Sukkur, Sahiwal, and 40+ other cities. Live in a smaller town? We still deliver — courier availability just adds a couple of days to your ETA.

Wholesale & bulk skincare shipping

Placing a bulk order for your salon, pharmacy, or multi-brand store? Contact our wholesale team for custom shipping rates and consolidated pallet delivery across Pakistan. Read more about our formulations on the Ingredients page, or contact Ammore Care for any question about your order.

Get in touch

We are here to help.

Rawalpindi / Islamabad, Pakistan